Last Updated: September 11, 2026
This Legal Notice provides information about the operator of xsdfr.shop and applies to this website and online store.
Our online store currently serves customers in Germany and Austria.
1. Website Operator
The website xsdfr.shop is operated by:
Company name: コスモス商事株式会社
Company registration number: 4010001016569
Responsible person: 寺田 武春
Brand: xsdfr
Website: xsdfr.shop
Registered address:
神田錦町2丁目11番地
千代田区, 東京都
101-0054
Japan
Email: support@xsdfr.shop
Telephone: +81 90 5156 1861
2. Company Registration
Legal entity: コスモス商事株式会社
Company registration number: 4010001016569
Country of registration: Japan
The company is responsible for the operation of the xsdfr online store and for products sold through the store unless expressly stated otherwise.
3. Contact
For questions concerning:
- Products;
- Orders;
- Payments;
- Shipping;
- Delivery;
- Returns;
- Refunds;
- Privacy;
- Consumer rights; or
- Other matters relating to our online store,
please contact:
Email: support@xsdfr.shop
Telephone: +81 90 5156 1861
Postal address:
コスモス商事株式会社
神田錦町2丁目11番地
千代田区, 東京都
101-0054
Japan
4. Responsible for the Website
The person responsible for the operation of the business is:
寺田 武春
The website and online store are operated on behalf of:
コスモス商事株式会社
5. E-Commerce Platform
Our online store is powered by Shopify.
Shopify provides the technical e-commerce infrastructure used to host and operate the online store.
Unless expressly stated otherwise, purchases made through xsdfr.shop are transactions between the customer and コスモス商事株式会社.
Shopify is the technical platform provider and is not the seller of products offered through xsdfr.shop.
6. Product and Commercial Information
We take reasonable steps to ensure that product descriptions, prices, availability, specifications, shipping information and other commercial information displayed on the website are clear and accurate.
Before an order is completed, customers will be provided with the relevant information applicable to the purchase, including where appropriate:
- Main product characteristics;
- Product price;
- Any applicable charges collected by us;
- Available payment methods;
- Delivery information;
- Estimated delivery times;
- Return information; and
- Information concerning applicable statutory consumer rights.
If an obvious error or materially inaccurate information is identified, we may correct it.
Where an existing order is materially affected by such an error, we may contact the customer and provide an appropriate solution.
Mandatory consumer rights remain unaffected.
7. Consumer Rights in Germany and Austria
Nothing in this Legal Notice, our Terms of Service or any other store policy is intended to exclude, restrict or reduce mandatory consumer protection rights that cannot lawfully be waived.
Consumers in Germany and Austria may have statutory rights relating to matters including:
- The 14-day right of withdrawal for eligible distance purchases;
- Defective or non-conforming goods;
- Repairs or replacements where applicable;
- Price reductions;
- Refunds;
- Delivery obligations; and
- Other remedies available under applicable consumer law.
For more information, please review our:
- Return and Refund Policy
- Terms of Service
- Shipping and Delivery Policy
- Payment Policy
8. Intellectual Property
Unless otherwise stated, content made available through xsdfr.shop may be protected by applicable intellectual property laws.
This may include:
- Website text;
- Product descriptions;
- Graphics;
- Photographs;
- Logos;
- Brand elements;
- Layouts;
- Designs;
- Videos; and
- Other original content.
Such content may belong to:
- コスモス商事株式会社;
- Shopify;
- Our licensors;
- Service providers; or
- Other applicable rights holders.
Unauthorized reproduction, publication, distribution, modification or commercial exploitation of protected content is prohibited except where permitted by applicable law or authorized by the relevant rights holder.
The display of third-party trademarks, product names or other intellectual property does not transfer ownership of those rights to us.
9. External Links
Our website may contain links to websites or services operated by independent third parties.
We do not control independent third-party websites and are not responsible for their:
- Content;
- Availability;
- Privacy practices;
- Security practices; or
- Terms of service.
The inclusion of an external link does not necessarily mean that we endorse the third party, its products or its services.
Customers should review the applicable terms and privacy information when using an external service.
10. Website Availability
We take reasonable steps to maintain the availability, functionality and security of our website.
However, temporary interruptions may occur because of:
- Maintenance;
- Technical failures;
- Network problems;
- Third-party service interruptions;
- Security incidents; or
- Circumstances genuinely outside our reasonable control.
Nothing in this section excludes or limits rights or liability that cannot lawfully be excluded.
11. Liability
To the extent permitted by applicable law, we are not responsible for indirect or consequential losses that were not reasonably foreseeable.
Nothing in this Legal Notice excludes or limits liability where such exclusion or limitation would be unlawful.
This includes, where applicable, liability arising from:
- Fraud;
- Fraudulent misrepresentation;
- Intentional misconduct;
- Gross negligence where liability cannot legally be limited;
- Death or personal injury caused by negligence;
- Mandatory product liability; or
- Mandatory consumer rights.
For consumers in Germany and Austria, any limitation of liability applies only to the extent permitted by applicable mandatory law.
12. Privacy and Personal Data
Personal information collected through xsdfr.shop is handled in accordance with our Privacy Policy.
Our Privacy Policy explains matters including:
- What personal information we collect;
- Why we process it;
- Who it may be shared with;
- International data transfers;
- Data retention;
- Cookies;
- Security measures; and
- Privacy rights available under applicable law.
For customers in Germany and Austria, rights may arise under the General Data Protection Regulation (GDPR) and applicable national data protection laws.
Privacy-related requests may be sent to:
Email: support@xsdfr.shop
13. Consumer Complaints and Dispute Resolution
We encourage customers to contact us directly first if they have a complaint or dispute concerning an order, product or our Services.
Email: support@xsdfr.shop
Telephone: +81 90 5156 1861
We will attempt to review and resolve complaints directly where reasonably possible.
Where applicable, consumers in Germany or Austria may also have access to:
- An appropriate consumer dispute-resolution body;
- A competent supervisory authority; or
- A competent court.
Nothing in this Legal Notice prevents a consumer from exercising any dispute-resolution or court right available under applicable law.
The former European Online Dispute Resolution (ODR) Platform is no longer in operation and was discontinued on July 20, 2025.
Accordingly, we do not provide the former EU ODR Platform link.
14. Governing Law
The operation of xsdfr.shop and this Legal Notice are generally subject to the applicable laws of Japan.
However, for consumers located in Germany or Austria, this choice of law does not deprive the consumer of mandatory protections available under:
- Applicable European Union law; or
- The mandatory consumer protection laws of the consumer's country of habitual residence.
Nothing in this Legal Notice requires a consumer to waive a right that cannot legally be waived.
15. Returns and Withdrawal
Consumers in Germany and Austria may have a statutory 14-day right of withdrawal for eligible distance purchases.
The applicable conditions, return procedure, refund method, return shipping responsibilities and legal exceptions are explained in our Return and Refund Policy.
Our voluntary return policy, where offered, does not replace or reduce mandatory statutory withdrawal rights.
16. Shipping and Delivery
We currently ship eligible orders to:
- Germany
- Austria
Shipping conditions, processing times, estimated delivery periods and applicable shipping charges are explained in our Shipping and Delivery Policy.
The information displayed during checkout for the relevant order applies to that purchase.
17. Payments
The payment methods available for an order are the methods actually displayed during checkout.
Where Cash on Delivery (COD) is available, it will be displayed during checkout for the relevant eligible order.
Payment-related information is further explained in our Payment Policy.
18. Changes to This Legal Notice
We may update this Legal Notice where necessary to reflect changes in:
- Company information;
- Website operation;
- Business operations;
- Applicable law;
- Regulatory requirements; or
- Store policies.
The latest version will be published on xsdfr.shop together with an updated revision date.
Changes will not retroactively remove mandatory rights associated with an existing purchase.
19. Official Legal Information
コスモス商事株式会社
Company registration number: 4010001016569
Responsible person: 寺田 武春
Brand: xsdfr
Website: xsdfr.shop
Registered address:
神田錦町2丁目11番地
千代田区, 東京都
101-0054
Japan
Email: support@xsdfr.shop
Telephone: +81 90 5156 1861